Return Policy
RETURN POLICY
Last updated September 01, 2019 Thank you for your purchase.
We hope you are nappy with your purchase. However, it you are not completely satisfied with your purchase tor any reason, you may return to us for store credit only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned terms must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at into@arabianstar.me to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address: Arabian Star Tours LLC 10a street Dubai, Deira United Arab Emirates
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return.
EXCEPTIONS
The following items cannot be returned: • • • Tickets, Hotels, Tours and Adventures
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
It you have any questions concerning our return policy, please contact us at: into@arabianstar.me